Copayments and Covered Services: Exclusions
Services that do not meet the definition of eligible, as previously defined, are not eligible for benefits. All procedures or treatments are excluded until specifically included in the plan. In addition, the following services and their associated costs are excluded from benefits.

This is a partial list. See your plan document for complete information about exclusions.

We have made every effort to accurately describe the benefits and ensure that information given to you is consistent with other benefit-related communications. However, if there is any discrepancy or conflict between information in this document and other plan materials, the terms outlined in the plan document will govern.
  • Inpatient hospitalization or residential treatment for the primary purpose of providing shelter or safe residence
  • Care, services, diagnostic procedures, or operations for diagnostic purposes not related to an injury or sickness, except as provided for by the terms of the plan
  • Care, services, diagnostic procedures, or operations that are
    • considered medical research;
    • investigative/experimental technology (unproven care, treatment, procedures, or operations);
    • not recognized by the U.S. medical profession as usual and/or common;
    • determined by DMBA not to be usual and/or common medical practice; or
    • illegal

    That a physician might prescribe, order, recommend, or approve services or medical equipment does not, of itself, make it an allowable expense, even though it is not specifically listed as an exclusion.

    Investigative/experimental technology means treatment, procedure, facility, equipment, drug, device, or supply that does not, as determined by DMBA, meet all of the following criteria:

    • The technology has final approval from all appropriate governmental regulatory bodies, if applicable. (Federal Drug Administration approval does not necessarily mean a service is not investigational/experimental.)
    • The technology is available in significant numbers outside the clinical trial or research setting.
    • The available research about the technology is substantial.

    For plan purposes, substantial means sufficient to allow DMBA to conclude the technology is

    • both medically necessary and appropriate for the covered person’s treatment,
    • safe and efficacious,
    • more likely than not to be beneficial to the covered person’s health, and
    • generally recognized as appropriate by the regional medical community as a whole.

    A service, care, treatment, or operation falling in these categories will continue to be excluded until the plan administrator determines that it meets all such criteria and specifically includes it as a covered service in the plan.

  • Services and supplies received as a result of a covered individual’s participation in insurrection, terrorism, war or act of war (declared or undeclared), or due to an injury or illness sustained in the armed services of any country
  • Services that would have been covered by any governmental plan had the participant complied with the requirements of the plan, including but not limited to Medicare, except as required by federal law
  • Services and supplies that school systems are legally required to provide
  • Services that the individual is not, in the absence of this benefit, legally obligated to pay
  • Care, services, operations, or prescription drugs incurred after termination of coverage under the plan
  • Services and supplies for an illness or injury sustained while committing or attempting to commit an assault or felony, whether or not criminal charges are filed or a conviction results, unless the injury resulted from a medical condition (including both physical and mental health conditions) or from being the victim of an act of domestic violence, subject to the nondiscrimination provisions of HIPAA
  • Complications resulting from excluded services
  • Court-ordered treatment, unless such services are medically necessary and are otherwise covered under the plan
  • Services and supplies provided to a covered individual while incarcerated in a federal, state, or local correctional facility; in the custody of federal, state, or local law enforcement authorities; required as a condition of parole; or participating in a work release program
  • Court-ordered testing, such as drug screening and confirmatory drug testing
  • Reports, evaluations, or examinations not required for health reasons, such as employment or insurance, or for legal purposes, such as custodial rights, paternity suits, sports physicals, legal defenses or disputes, etc.
  • Services not expressly specified as a benefit or covered expense
  • Care, treatment, diagnostic procedures, or operations for diagnostic purposes that are not related to an injury or illness except as provided for by the terms of the plan
  • Mandated state service charges and taxes
  • Care, services, or supplies primarily for cosmetic purposes (whether or not for psychological or emotional reasons) to improve or change appearance or to correct a deformity without restoring a physical bodily function, except for injuries suffered while covered by the plan or as otherwise provided for by the terms of the plan
  • Care, services, or supplies that are not medically necessary as defined by the plan*
  • Care, services, or supplies for convenience, contentment, or other non-therapeutic purposes
  • Mental or emotional conditions without manifest psychiatric disorder as described in the most recent edition of the Diagnostic and Statistical Manual of Mental Disorders (DSM), or with non-specific symptoms
  • Counseling, including but not limited to marriage and family counseling, recreational therapy, or other therapy*
  • Services and materials in connection with surgical procedures undertaken to remedy a condition diagnosed as psychological
  • Care and services for the abuse of or addiction to alcohol or drugs, except as provided for by the terms of the plan
  • Care and services for learning disabilities or physical or mental developmental delay, including pervasive developmental disorders or cognitive dysfunctions, except as provided for by the terms of the plan
  • Mental health services provided in a day treatment program or residential care facility, unless the individual receiving such services meets the requirements for the mental health alternative care benefit, as defined by DMBA, and as otherwise provided for by the terms of the plan
  • Custodial and supportive care for covered individuals with mental illness
  • Services of any practitioner of the healing arts who
    • ordinarily resides in the same household with the covered individual, or
    • has legal responsibility for financial support and maintenance of the covered individual
  • Gender reassignment surgery, including all associated procedures and services (medical, psychological, pharmaceutical, surgical, etc.) used to facilitate gender transition
  • Charges over and above the allowable amount or reasonable and customary amount as determined by the plan administrator
  • Education available to the general public without charge
  • Educational evaluation and therapy, testing, consultation, rehabilitation, remedial education, services, supplies or treatment for developmental disabilities, communication disorders, or learning disabilities
  • Educational treatment, including reading or math clinics or special schools for the intellectually disabled or behaviorally impaired individuals
  • Therapy that is part of a special educational program
  • Medications such as emergency contraceptives, dietary or nutritional products or supplements (including special diets for medical problems), herbal remedies, holistic or homeopathic treatments, products used to stimulate hair growth, medications whose use is for cosmetic purposes, over-the-counter (non-legend) products, vitamins (except prenatal vitamins and prescribed infant vitamins), weight-reduction aids, and non-formulary drugs, except to the extent specifically provided in the plan (including any requirements regarding preauthorization)